How We Use Your Information

We use collected data to:

• Provide GST billing and invoice generation

• Manage inventory and stock tracking

• Process subscription payments

• Improve app performance and user experience

• Provide customer support

• Comply with legal and tax regulations

We do not sell or rent your personal or business data.

Legal Basis for Processing (GDPR-Aligned)

Where applicable, we process data based on:

• Contractual necessity – To deliver billing and subscription services

• Legal obligations – To comply with applicable tax laws

• Legitimate interests – To improve performance and security

• User consent – For optional communications

Data Sharing & Third Parties

We may share limited data with trusted third-party service providers for:

• Cloud hosting

• Payment processing

• Analytics

• Technical infrastructure

All service providers are contractually obligated to protect your data and maintain confidentiality.

We do not share your data for advertising resale purposes.

Data Storage & Security

We implement appropriate technical and organizational security measures, including:

• SSL encryption

• Secure cloud storage

• Role-based access control

• Regular system monitoring

• Backup & recovery systems

While we take strong precautions, no system can guarantee 100% security.

Data Retention

We retain your data:

• As long as your account is active

• As required by applicable tax laws

• For backup and compliance purposes

Upon verified account deletion request, data is removed according to our retention policy unless legally required otherwise.

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Your Data Protection Rights

Depending on applicable laws, you may have the right to:

• Access your stored data

• Correct inaccurate data

• Request deletion

• Restrict processing

• Request data portability

• Withdraw consent (where applicable)

To exercise these rights, contact us at:
📧 kewzztech@gmail.com

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Account Deletion Policy

Users may request account deletion by:

• Contacting support via email

• Using the in-app deletion request (if available)

Once verified, account data will be permanently deleted according to policy timelines.

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Children’s Privacy

DukanApp is not intended for individuals under the age of 18.
We do not knowingly collect data from minors.

International Data Transfers

If applicable, your data may be processed on servers located outside your country. We ensure appropriate safeguards are in place to protect your data.

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Cookies & Tracking Technologies (Web)

Our website may use cookies to:

• Improve user experience

• Analyze website traffic

• Enhance performance

You can disable cookies through your browser settings.

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Payment Security

All payments are processed through secure third-party payment gateways.
DukanApp does not store credit or debit card information on its servers.

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Data Breach Policy

In the unlikely event of a data breach:

• We will investigate immediately

• Take corrective actions

• Notify affected users where required by law

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Changes to This Privacy Policy

We may update this Privacy Policy periodically.
Changes will be posted on this page with an updated “Last Updated” date.

Continued use of DukanApp constitutes acceptance of updates.

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Contact Us

For privacy-related questions or requests:

📧 Email: kewzztech@gmail.com
🌐 Website: www.dukanapp.in

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🔒 Our Commitment

At DukanApp, we believe your business data belongs to you.
We are committed to transparency, security, and protecting your trust.